WORKFLOW · MEDICAL AESTHETICS
Patient referral programs with traceable rewards
Give members referral codes, connect referred patients, and manage clinic-defined referral rewards.
THE OUTCOME
Make word of mouth measurable without reducing the relationship to a coupon code.
WORKFLOW
From clinic setup to measurable patient action
- 01
Define
Set the qualifying event, reward, exclusions, and timing.
- 02
Share
Give the member a referral path from their account.
- 03
Attribute
Preserve referral context through patient signup.
- 04
Reward
Issue the configured benefit after the qualifying condition.
PRODUCT
What the workflow can use
- Member referral codes
- Attribution context
- Configurable rewards
- Patient web and app
- Admin reporting
- Gift-card compatibility
MEASUREMENT
Measure the behavior, not the software activity
Choose a baseline and reporting window before launch. Useful measures for this workflow include:
- Shares
- Referred signups
- Qualified referrals
- Cost per referred patient
- Referral repeat rate
These are recommended measures, not claimed outcomes. Loyalty Flow does not invent retention or revenue lifts.
BUYER QUESTIONS
Questions worth answering before a demo
When should a referral reward be issued?
Usually after a clearly defined qualifying event such as a completed first purchase, not merely when a form is submitted.
Should both patients receive a reward?
That is a clinic policy decision. Model the total acquisition cost and applicable professional rules before launch.