Why generic loyalty platforms miss it.
5–15% of gross looks small until you map it against a solo injector's net. It's the difference between booking a CME conference and skipping one. The flat-fee model isn't a marketing line — it's the only model that makes sense at your scale.
Every minute you spend in an admin is a minute you're not injecting, replying to a patient, or actually living. Platforms designed for ops teams don't respect that constraint.
Your members hear from you on Sunday at 7pm when you're between sessions. The platform has to be drop-from-anywhere, not just drop-from-the-clinic-desktop.
Existing features, re-pointed at your problem.
Title, image, treatment, window, inventory cap. Push to all members. Send it from the couch on Sunday night, redeem Tuesday. The same drops module Prosper Health uses to close mid-week.
Set up the hero, tiers, treatments, and rewards once at sign-up. White-glove setup is an option if you'd rather not. After that, the app updates whenever you change something — no rebuild.
Solo tier was designed for one-injector clinics. Founding-cohort members get $299/mo locked in for life — even after the public price changes.
Magic-link sign-in on the web for patients who refuse to download an app. Native iOS + Android for the ones who will. You get both surfaces at the same price.
Designed for the front-desk iPad you already own. Type two letters, tap the result, charge through Stripe or Payroc. Points hit the patient's app before they sign out.
Cohort members get a Slack channel with Robbie. If something is broken, it goes to the top of the queue. If something should exist, you can argue for it.