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PLATFORM · 03 · CLINIC ADMIN

Build the patient app from a config panel.

Most platforms in our category make you submit a ticket every time you want to change a hero image. The Loyalty Flow admin gives owners the App Builder — and gives front-desk staff a focused member-lookup view that doesn't take six clicks to find a patient.

APP BUILDER · SECTION 03 OF 08
Hero section
HEADLINE
Spring drops, member-first.
CTA LABEL
Reserve a drop
HERO IMAGE
spring-glow.jpg ✓
Publish
Preview
WHAT SHIPS WITH THIS SURFACE

The full kit. No add-ons to buy on top.

01
App Builder · no code

Configure your patient app from a panel: hero, memberships, treatment menu, rewards catalog, drop windows, brand colors, fonts. Hit publish. The app updates the same minute — no rebuild, no resubmission, no waiting on us.

02
Member directory + points ledger

Find a patient by name, email, phone, or member number. See their full points history, tier status, transactions, and treatment notes. Adjust points, gift bonuses, or upgrade tiers from one console.

03
Treatments & packages

Your treatment menu with prices, point earnings, and package configurations. Members can buy packages from the app; staff redeem them at the POS or front desk.

04
Memberships

Recurring monthly or annual memberships with auto-renewal, pause, upgrade, and cancellation. Tier perks tie into the same engine the rewards catalog runs on.

05
Drops + rewards

Schedule a flash drop, set the access window, set the inventory, push to all members. Reservation reports populate in real time so the front desk knows what's coming.

06
Multi-location + staff roles

Multi-tenant by design. Each location gets its own front-desk view; owners see across all locations. Granular role permissions (owner, manager, front desk, injector) so you don't hand the keys to the kingdom.

SCREEN BY SCREEN

What it looks like, in motion.

01 · APP BUILDER
Edit your patient app like editing a doc.

Eight sections, all WYSIWYG. Change the hero copy, swap a photo, add a new tier perk — see it in the preview pane in real time. When you publish, the app reflects the change within seconds for every member.

02 · MEMBERS
Front desk finds anyone in two seconds.

Search starts before you finish typing. The result shows their photo, tier, points, last visit, and any drop reservations they have open. Click for the full record.

03 · DROPS CONSOLE
Schedule a drop in under thirty seconds.

Title, image, treatment, access window, inventory cap. Push to all members or to a specific tier. Reservations populate in the console as patients hit reserve in the app.

04 · MULTI-LOCATION
One console, every location.

Owners see across the whole group. Front desk staff see only their location's queue. Permissions are role-scoped, not location-scoped — so a regional manager can move between locations without re-logging in.

WORKS WITH

Plays nicely with the tools you already run on.

Stripe Connect
Connected accounts for memberships and online sales. Settlements land in your bank, on your schedule.
Payroc HPP
Hosted payment pages for clinics on Payroc rails. Surcharge support, saved-card routing, settlement reports.
Email + SMS
Transactional and marketing-class messaging with TCPA compliance baked in. A2P 10DLC registration handled in onboarding.
CSV import
Bulk-import existing members from your prior platform. Standard CSV, preview before commit, idempotent re-runs.
Public API
Read + write member, ledger, treatments. In progress; founding-cohort clinics get early access.
Schedulers
Boulevard, Aesthetic Record, Vagaro integrations are on the roadmap. For now, calendar sits next to Loyalty Flow rather than inside it.

See it with your clinic name loaded in.

A 15-minute walkthrough with the platform pre-configured for your brand and your treatments.

Book a demoJoin the waitlist