Features — Loyalty Flow

§01 — PATIENT EXPERIENCE

The app patients keep on the home screen.

Every surface a member touches — your brand, your colors, your tone. No third-party logos competing for the swipe.

BOTH TIERS

iOS, Android & web

Native apps for iOS and Android with full push, plus a web app for members who don't want to download. One member account, three surfaces.

·Custom app icon & splash (Studio)

·Magic-link auth on web

·Push notifications native

BOTH TIERS

Digital membership cards

A foil-printed feel without the print run. Tier name, member number, and a tap-to-check-in QR — rendered in your branded patient app, no plastic.

·In-app card on iOS, Android, web

·Auto-updates on tier change

·QR check-in baked into the card

ROADMAP · Q3 2026

Apple Wallet & Google Pay sync

Push the membership card into Apple Wallet and Google Wallet so it appears on the lock screen at the front desk. Native PassKit + Google Wallet integration.

·Lock-screen visibility

·Geo-fenced front-desk prompt

·Auto-refresh on tier change

BOTH TIERS

QR check-in & earn

Members scan at the front desk. Points land instantly to their balance and your staff sees the full history without context-switching to Mindbody.

·HMAC-signed QR rotation every 60s

·Front-desk member lookup

·Auto-points on every visit

9:41

Amora Aesthetics

Good evening,
Nora

Glow Points

4,280

+120 today

Platinum720 pts to Obsidian

FLASH · LIVE

Hydrafacial Ritual

$220 $315

ENDS IN

02:14:38

Curated for you

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Lip Filler

Juvéderm · 0.5ml

Popular

+480 pts

Microneedling

RF Morpheus8

+620 pts

Neurotoxin

Forehead + 11s

+350 pts

Home

Drops

Check-in

Wallet

§02 — LOYALTY ENGINE

Tiers, points, and rewards that actually drive return visits.

An append-only points ledger and tier engine designed by an operator who got tired of explaining punch cards.

BOTH TIERS

Tier progression with teeth

Glow, Platinum, Obsidian — or whatever you call them. Visible progress bars and named perks make returning to the next tier feel earned, not transactional.

·Configurable tier thresholds

·Per-tier perk definitions

·Live progress visualization

BOTH TIERS

Rewards catalog

Stand-alone rewards, treatment credits, gift cards. Members redeem in-app. Staff sees the reservation and can lookup the redemption code at the front desk.

·Per-reward point cost

·Stock and expiration

·Redemption codes for staff

STUDIO ONLY

Memberships & subscriptions

Stripe-powered recurring memberships with auto-renewal, prorated upgrades, and cancellation flows. Membership perks tie into the same tier engine.

·Stripe subscriptions

·Pause / cancel / resume

·Membership-only flash drops

9:41

Your Wallet

AMORA AESTHETICS

Platinum Member

AM · 00412

Nora Chen

Flow

Tap to check in

Scan at front desk · earn on every visit

Platinum Perks

Complimentary quarterly facial

Early access to flash drops

Priority booking window

2× points on Tuesdays

Home

Drops

Check-in

Wallet

§03 — ENGAGEMENT

Sell out Tuesdays.

Push-native flash drops, scheduled campaigns, and re-engagement triggers — built for the mid-week dip when your chair would otherwise sit empty.

BOTH TIERS

Flash drops

Schedule a limited drop in 30 seconds. Push-notified to every member, reservable in two taps. Spots counter is live — scarcity does the selling for you.

·1/wk on Solo, unlimited on Studio

·Member-exclusive window

·Real-time spot counter

STUDIO ONLY

Branded push notifications

Custom sender name and timing on Studio. Send to a tier, a segment, or all members. Templates for re-engagement, drops, and seasonal promos.

·Audience segmentation

·Scheduled & triggered sends

·Per-tier opt-in respect

BOTH TIERS

Referrals & gift cards

Members refer friends with a unique code. Gift cards can be sent in-app to friends or family. Both attribute to the originating member's referral count.

·Per-member referral codes

·Configurable referral rewards

·Gift card balance tracking

9:41

LIVE DROP · TUESDAY EDITION

The Lip
Ritual

0.5ml Juvéderm Volbella · consult included

DROPS CLOSE IN

02:14:38

MEMBER PRICE

$650

$420

Spots left

7 of 24

Live activity

Emma R.reserved · 2m ago

Jordan K.reserved · 6m ago

Maya T.viewing now

Reserve — $420

§04 — CLINIC OPERATIONS

Run the whole back-office from one panel.

Multi-tenant, multi-location admin built for owners, front desk, and providers. Live config, no rebuilds.

BOTH TIERS

App Builder

Configure your patient app from the admin panel. Hero, memberships block, treatment featured cards, drop placement. Edit, refresh, ship — no app store push.

·Live preview

·Per-section visibility

·Custom branding tokens

STUDIO ONLY

Stripe Terminal POS

Card-present checkout for in-clinic sales. Members earn points instantly on the same transaction. Manual tip handling and receipts via SMS.

·Stripe Terminal hardware

·Member lookup at checkout

·Automatic point allocation

STUDIO ONLY

Integrations

Sync members, appointments, and revenue with Mindbody, Boulevard, or GoHighLevel. Webhooks fire on every state change. API for everything else.

·Mindbody / Boulevard / GHL

·Public REST API + webhooks

·Audit log on Studio

9:41

Check in

Show at front desk

MEMBER

Nora Chen · Platinum

AM·00412

You'll earn +240 ptson today's visit

Home

Drops

Check-in

Wallet

Everything you'd want in a loyalty platform — and the things you'd actually use.

The app patients keep on the home screen.

Tiers, points, and rewards that actually drive return visits.

Sell out Tuesdays.

Run the whole back-office from one panel.

See it loaded with your clinic's brand.