FEATURES
Everything you'd want in a loyalty platform — and the things you'd actually use.
Every capability below ships on day one. Studio-tier features are flagged. Pricing is on the pricing page.
01 — PATIENT EXPERIENCE
The app patients keep on the home screen.
Every surface a member touches — your brand, your colors, your tone. No third-party logos competing for the swipe.
BOTH TIERS
iOS, Android & web
Native apps for iOS and Android with full push, plus a web app for members who don't want to download. One member account, three surfaces.
·Custom app icon & splash (Studio)
·Magic-link auth on web
·Push notifications native
BOTH TIERS
Digital membership cards
A foil-printed feel without the print run. Tier name, member number, and a tap-to-check-in QR — rendered in your branded patient app, no plastic.
·In-app card on iOS, Android, web
·Auto-updates on tier change
·QR check-in baked into the card
ROADMAP · Q3 2026
Apple Wallet & Google Pay sync
Push the membership card into Apple Wallet and Google Wallet so it appears on the lock screen at the front desk. Native PassKit + Google Wallet integration.
·Lock-screen visibility
·Geo-fenced front-desk prompt
·Auto-refresh on tier change
BOTH TIERS
QR check-in & earn
Members scan at the front desk. Points land instantly to their balance and your staff sees the full history without context-switching to your scheduler.
·HMAC-signed QR rotation every 60s
·Front-desk member lookup
·Auto-points on every visit
02 — LOYALTY ENGINE
Tiers, points, and rewards that actually drive return visits.
An append-only points ledger and tier engine designed by an operator who got tired of explaining punch cards.
BOTH TIERS
Tier progression with teeth
Glow, Platinum, Obsidian — or whatever you call them. Visible progress bars and named perks make returning to the next tier feel earned, not transactional.
·Configurable tier thresholds
·Per-tier perk definitions
·Live progress visualization
BOTH TIERS
Rewards catalog
Stand-alone rewards, treatment credits, gift cards. Members redeem in-app. Staff sees the reservation and can lookup the redemption code at the front desk.
·Per-reward point cost
·Stock and expiration
·Redemption codes for staff
BOTH TIERS
Memberships & subscriptions
Recurring memberships with auto-renewal, upgrades, and cancellation flows. Clinics can use Stripe or Payroc, and membership perks tie into the same tier engine.
·Stripe or Payroc payments
·Pause / cancel / resume
·Membership-only offers
03 — ENGAGEMENT
Sell out Tuesdays.
Push-native flash drops, scheduled campaigns, and re-engagement triggers — built for the mid-week dip when your chair would otherwise sit empty.
BOTH TIERS
Flash drops
Schedule a limited drop in 30 seconds. Push-notified to every member, reservable in two taps. Spots counter is live — scarcity does the selling for you.
·1/wk on Solo, unlimited on Studio
·Member-exclusive window
·Real-time spot counter
STUDIO ONLY
Branded push notifications
Custom sender name and timing on Studio. Send to a tier, a segment, or all members. Templates for re-engagement, drops, and seasonal promos.
·Audience segmentation
·Scheduled & triggered sends
·Per-tier opt-in respect
BOTH TIERS
Referrals & gift cards
Members refer friends with a unique code. Gift cards can be sent in-app to friends or family. Both attribute to the originating member's referral count.
·Per-member referral codes
·Configurable referral rewards
·Gift card balance tracking
04 — CLINIC OPERATIONS
Run the whole back-office from one panel.
Multi-tenant, multi-location admin built for owners, front desk, and providers. Live config, no rebuilds.
BOTH TIERS
App Builder
Configure your patient app from the admin panel. Hero, memberships block, treatment featured cards, drop placement. Edit, refresh, ship — no app store push.
·Live preview
·Per-section visibility
·Custom branding tokens
STUDIO ONLY
Processor-aware POS
Member lookup and checkout for in-clinic sales. Studio clinics can use Stripe Terminal for card-present payments; Payroc clinics can route QR and saved-card flows through Payroc.
·Stripe Terminal on Studio
·Payroc QR payment routing
·Automatic point allocation
STUDIO ONLY
Integrations
Sync members, appointments, and revenue with your scheduler and marketing-automation tools. Webhooks fire on every state change. API for everything else.
·Scheduler & marketing-automation sync
·Public REST API + webhooks
·Audit log on Studio