Loyalty Flow Partner Program Terms.

The Loyalty Flow Partner Program, Referral Program, or Affiliate Program (the “Program”) is operated by Flowmedix, LLC (“Flowmedix,” “Loyalty Flow,” “we,” “us,” or “our”) to reward approved partners, affiliates, consultants, agencies, customers, and other referrers (“Partner,” “you,” or “Member”) for introducing qualified medspa, aesthetics, hormone, wellness, or related clinics to Loyalty Flow.

These Partner Program Terms and Conditions are a binding agreement between you and Flowmedix and govern participation in the Program. You may not participate in the Program if you do not agree to these terms in full. We may update, suspend, cancel, or modify the Program, payout terms, eligibility rules, or these terms at any time. We may also approve, pause, reject, or disqualify any Partner or referred prospect at our discretion.

Partners may receive a referral code, referral link, campaign link, direct introduction instructions, or other approved tracking method. A qualified referral generally occurs when all of the following are true:

• The Partner introduces or refers a clinic to Loyalty Flow using an approved referral method.
• The referred clinic is not already an active customer, active sales opportunity, active partner lead, or previously referred prospect in our records.
• The referred clinic books a demo, starts onboarding, signs an agreement, or subscribes to Loyalty Flow.
• The referred clinic pays its first eligible Loyalty Flow subscription invoice and remains in good standing through the applicable payout hold period.
• Flowmedix determines that the referral is valid, attributable, and compliant with these terms.

Unless a separate written partner agreement states otherwise, the standard Program terms are 20% recurring commission for up to 12 months, 90-day attribution, a 60-day payout hold, and a $100 minimum payout threshold. Commission is calculated on net eligible subscription revenue actually received by Flowmedix, excluding taxes, refunds, credits, chargebacks, implementation fees, pass-through messaging or payment fees, hardware, third-party costs, discounts, and any other excluded revenue category we identify.

Payout terms can vary by Partner, tier, channel, referral quality, strategic agreement, or promotion. The payout terms visible in our partner records or a signed written agreement control over general marketing copy.

Partners must be at least 18 years old and legally able to enter a binding agreement. If you participate on behalf of a company, agency, or organization, you represent that you have authority to bind that entity.

Employees, contractors, and representatives of a referred clinic may not self-refer that clinic unless Flowmedix expressly approves the relationship in writing. Referrals involving fraud, duplicate accounts, recycled leads, bulk-uploaded contacts, purchased lists, spam, forced attribution, cookie stuffing, misleading ads, or unapproved incentives are not eligible.

Partners must market Loyalty Flow honestly and professionally. You agree not to:

• Make false, misleading, exaggerated, medical, clinical, financial, or legal claims about Loyalty Flow.
• Represent yourself as an employee, agent, or legal representative of Flowmedix unless we authorize that in writing.
• Send unsolicited bulk email, SMS, direct messages, or other spam.
• Use deceptive landing pages, fake reviews, fake testimonials, or confusing domain names.
• Bid on Loyalty Flow, Flowmedix, or confusingly similar branded search terms without written approval.
• Use copyrighted materials, logos, screenshots, or assets except as approved by Flowmedix.
• Target clinics, prospects, or regions we identify as restricted or already in active sales discussion.
• Interfere with, tamper with, or attempt to corrupt Program tracking, attribution, or payout systems.

You are responsible for complying with all applicable laws and regulations, including advertising, email, privacy, anti-spam, and FTC endorsement disclosure rules. You must clearly disclose that you may receive compensation when recommending Loyalty Flow.

Commissions are not earned until Flowmedix validates the referral, receives eligible revenue, and the applicable hold period has passed. We may delay, deny, void, reverse, or claw back commissions for refunds, credits, chargebacks, cancellation, fraud, duplicate attribution, breach of these terms, payment failure, or any reason that makes a referral ineligible.

Payouts may be made manually or through a third-party payment provider. You are responsible for providing accurate payment and tax information. You are solely responsible for any taxes, reporting obligations, bank fees, currency conversion costs, or payment-provider fees related to Program earnings.

We may provide non-public pricing, roadmap, sales, product, clinic, or technical information. You must keep confidential information confidential and use it only to participate in the Program. We may provide logos, talking points, screenshots, one-pagers, email copy, or other materials. We grant you a limited, revocable, non-exclusive, non-transferable license to use approved materials solely for Program participation.

The Program does not create an employment, franchise, joint venture, agency, fiduciary, or partnership relationship. You may not bind Flowmedix, make promises on our behalf, negotiate contract terms for us, collect payment for us, or represent that you have authority to act for us unless we provide written authorization.

By participating in the Program, you release Flowmedix and its directors, officers, employees, contractors, representatives, and agents from liability for losses, harms, damages, costs, or expenses arising from or related to the Program, Program communications, tracking, payouts, or use of Program materials, to the fullest extent permitted by law.

You agree to indemnify, defend, and hold Flowmedix and its representatives harmless from third-party claims, demands, liabilities, costs, losses, damages, and expenses, including reasonable attorneys’ fees, arising out of or related to your Program participation, breach of these terms, marketing activity, referral activity, or violation of applicable law.

The Program is provided on an “as is” and “as available” basis. Flowmedix disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, accurate tracking, payout availability, or error-free performance. We do not guarantee that the Program will meet your expectations, generate referrals, produce revenue, remain available, or continue in its current form.

Your participation begins when we approve you for the Program and ends when either party terminates your participation. Either you or Flowmedix may terminate participation at any time, with or without cause, by giving notice. Email notice to the address in our records is sufficient. We may immediately suspend or terminate participation if we suspect fraud, abuse, brand misuse, non-compliance, or conduct inconsistent with the intended operation of the Program.

These terms, together with any written partner agreement or payout schedule we provide, are the entire agreement between you and Flowmedix regarding the Program. If any provision is unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. These terms are governed by Delaware law, and disputes will be resolved in the state or federal courts located in Delaware unless applicable law requires otherwise.

Questions can be sent to partners@flowmedix.com.