PRICING
Two tiers. Zero percent of revenue.
Pick the tier that fits your clinic today. Upgrade anytime — your data stays. No annual contracts, no revenue share, no per-transaction fees from us.
Solo
Single-location clinic
$299/mo
Everything a single-chair operator needs to launch a branded loyalty app this week.
Book a demoMOST CHOSEN
Studio
Growing or multi-location practice
$599/mo
Unlimited members, multi-location, integrations, and the surfaces most platforms in this category don't ship.
Book a demoPREFER DIY? SOLO AND STUDIO BOTH INCLUDE SELF-SERVE SETUP AT NO EXTRA COST.
WHAT YOU KEEP
A flat fee. Not a cut of every dollar.
Rev-share platforms skim 5–15% of the revenue you run through them. We charge one flat price — so the more you sell, the more you keep.
FAQ
Questions worth answering.
Do you take a percentage of revenue?
No. Flat monthly fee. Whatever you charge your patients is yours — including drop sales, memberships, and gift card revenue.
What about payment processing fees?
You connect the processor your clinic uses: Stripe or Payroc. Processor fees are charged directly by that provider; Loyalty Flow takes nothing on top.
Can I switch from Solo to Studio later?
Yes — upgrade anytime, prorated. Your data stays put.
How long does onboarding take?
Most clinics are taking reservations within a week. App Builder configures the patient app live as you edit; no rebuilds.
Do my patients have to download an app?
No. The patient web app works in any browser. Native iOS/Android is opt-in for patients who want push notifications and the home-screen icon.
Is my patient data portable?
Yes. Members, points history, and ledger entries can be exported on Studio. Data is yours; you can leave any month.
Are you HIPAA-compliant?
Loyalty Flow does not store PHI by design — we keep loyalty data only. A BAA is available on request for clinics that want belt-and-suspenders.
How does SMS pricing work?
Solo includes 500 SMS segments per month, Studio includes 2,000. A segment is up to 160 characters; long messages count multiple segments. Email and push notifications are always unlimited. If you go over your SMS allowance, overage bills automatically at $0.02 per segment on your next invoice. You can switch off auto-overage in Settings → Usage to hard-cap at your included amount.
What is white-glove setup, and is it required?
It's an optional one-time $499 service where we build out your entire app for you — branding, treatments, packages, memberships, your first flash drop, and your patient list. You sign in to a fully-loaded platform on day one. Both Solo and Studio include self-serve setup at no extra cost if you'd rather DIY.
What's the founding cohort?
The first ten clinics to sign on get founder pricing locked in for life, direct access to the founder, and weight in the roadmap. We're hand-picking — apply if interested.