The full kit. No add-ons to buy on top.
Type two letters of the name. Tap the result. The full record — tier, points, last visit, active drop reservations, treatment package balances — is on the screen before the patient finishes pulling out their card.
Tap-to-pay on the iPad, contactless and chip on the BBPOS. Charges clear into your Stripe Connect account. Receipts deliver in-app and by email — no printer required unless you want one.
For clinics on Payroc rails, the patient scans a QR with their phone or the front desk routes through a saved card on file. Surcharge handling baked in. Receipts land in the patient app.
Points hit the ledger the moment the transaction clears. If the points push the patient to the next tier, the new tier shows in their app before they walk out of the lobby.
Front desk applies a treatment credit, redeems a flash-drop reservation, or runs a reward — all from the same charge screen. No mode-switching, no separate redemption console.
Patient gets the receipt in the same Loyalty Flow app, not a separate email from a payment processor. Better record for them, fewer support questions for you.
What it looks like, in motion.
Search is instant, no enter key needed. Photos in the results mean staff don't second-guess. The full record — tier, points, last visit — is one tap away.
We route based on what your clinic is set up on. The front desk presses one charge button regardless. The patient pays the way they want — tap, chip, QR, or saved card.
The moment the processor settles, points hit the ledger and the patient app updates. If you set up a tier-up animation in the app, the patient might literally see it before signing out.
Open the patient's redemption tray, tap to apply, the charge total updates. No separate redemption console, no awkward 'let me pull up another tab' moment.