WORKFLOW · MEDICAL AESTHETICS
Medspa membership software built around retention
Sell and manage recurring medspa memberships with patient access, benefits, billing visibility, and clinic workflows.
THE OUTCOME
Give recurring revenue a patient experience worthy of the commitment.
WORKFLOW
From clinic setup to measurable patient action
- 01
Package
Define price, cadence, benefits, included items, and member-only access.
- 02
Join
Let patients review and purchase through clinic-controlled web or mobile commerce.
- 03
Use
Surface membership status, available benefits, rewards, and related offers.
- 04
Retain
Monitor membership state and respond to lifecycle and billing events.
PRODUCT
What the workflow can use
- Recurring plans
- Digital membership card
- Member pricing
- Plan benefits
- Stripe or Payroc paths
- Lifecycle reporting
MEASUREMENT
Measure the behavior, not the software activity
Choose a baseline and reporting window before launch. Useful measures for this workflow include:
- Monthly recurring revenue
- New members
- Churn
- Benefit utilization
- Failed-payment recovery
These are recommended measures, not claimed outcomes. Loyalty Flow does not invent retention or revenue lifts.
BUYER QUESTIONS
Questions worth answering before a demo
Does Loyalty Flow replace the clinic scheduler?
No. The scheduler remains the appointment authority; Loyalty Flow manages the membership and loyalty experience.
Can a clinic migrate existing members?
Yes, following a documented field map, balance reconciliation, billing-authority decision, and controlled cutover.