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WORKFLOW · MEDICAL AESTHETICS

Medspa gift cards connected to the patient experience

Sell, deliver, track, and redeem clinic gift cards alongside loyalty, referrals, and patient commerce.

THE OUTCOME

Turn gifting into a trackable clinic relationship, not a code stranded in an inbox.

WORKFLOW

From clinic setup to measurable patient action

  1. 01

    Purchase

    Collect value, purchaser, recipient, message, and delivery details.

  2. 02

    Deliver

    Generate a human-readable code before recipient fulfillment.

  3. 03

    Redeem

    Apply controlled value and preserve remaining balance.

  4. 04

    Report

    Track issue, redemption, balance, and related orders.

PRODUCT

What the workflow can use

  • Web and mobile purchase
  • Recipient delivery
  • Readable codes
  • Balance tracking
  • Order linkage
  • Clinic administration

MEASUREMENT

Measure the behavior, not the software activity

Choose a baseline and reporting window before launch. Useful measures for this workflow include:

  • Gift card sales
  • Recipient activation
  • Breakage
  • Average redemption delay
  • Spend above card value

These are recommended measures, not claimed outcomes. Loyalty Flow does not invent retention or revenue lifts.

BUYER QUESTIONS

Questions worth answering before a demo

What format do Loyalty Flow gift card codes use?

Product purchase paths standardize human-shareable LF-XXXXX-XXXXX codes.

Can a purchaser send the card to someone else?

Yes. Recipient information and delivery are part of the gift-card purchase workflow.