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WORKFLOW · MEDICAL AESTHETICS

Loyalty programs for solo injectors

Run memberships, rewards, offers, referrals, and patient access without adding a full-time loyalty administrator.

THE OUTCOME

Give a one-chair practice a polished patient program that remains operable by one owner.

WORKFLOW

From clinic setup to measurable patient action

  1. 01

    Start focused

    Launch one membership, a small reward set, and one clear enrollment path.

  2. 02

    Automate visibility

    Let patients see wallet value and offers without calling.

  3. 03

    Run one campaign

    Use a bounded offer to address a specific calendar gap.

  4. 04

    Review monthly

    Measure activation, recurring revenue, redemption, and support burden.

PRODUCT

What the workflow can use

  • Solo plan
  • Self-serve setup
  • Optional white-glove setup
  • Patient app and web
  • Memberships
  • Flash offers

MEASUREMENT

Measure the behavior, not the software activity

Choose a baseline and reporting window before launch. Useful measures for this workflow include:

  • Setup hours
  • Activated clients
  • Membership revenue
  • Slow-day bookings
  • Monthly platform cost

These are recommended measures, not claimed outcomes. Loyalty Flow does not invent retention or revenue lifts.

BUYER QUESTIONS

Questions worth answering before a demo

Is Loyalty Flow only for large medspas?

No. The Solo plan and solo-injector workflow are designed for smaller practices, while Studio covers broader multi-location and advanced needs.

Does a solo injector need a custom app?

The decision should be based on patient adoption and program value. Browser access remains important even when the app is central.