WORKFLOW · MEDICAL AESTHETICS
Digital medspa membership cards
Give patients a current membership card, tier identity, QR check-in, and benefits in their Loyalty Flow wallet.
THE OUTCOME
Make membership status visible to the patient and actionable at the front desk.
WORKFLOW
From clinic setup to measurable patient action
- 01
Issue
Connect the card to the patient's current membership and clinic identity.
- 02
Present
Display it in mobile and web wallets with current status and benefits.
- 03
Scan
Use QR-assisted identification and check-in at the clinic.
- 04
Resolve
Let authorized staff inspect membership and wallet details.
PRODUCT
What the workflow can use
- Member identity
- Tier display
- QR check-in
- Wallet access
- Status visibility
- Staff lookup
MEASUREMENT
Measure the behavior, not the software activity
Choose a baseline and reporting window before launch. Useful measures for this workflow include:
- Card views
- QR check-ins
- Membership activation
- Support contacts avoided
These are recommended measures, not claimed outcomes. Loyalty Flow does not invent retention or revenue lifts.
BUYER QUESTIONS
Questions worth answering before a demo
Is this an Apple Wallet card?
Loyalty Flow's primary membership card lives in the patient app and web wallet. Confirm current external-wallet support before making it a requirement.
Can staff look up patients without the QR?
Yes. Authorized clinic staff have fallback patient search and lookup workflows.